Privacy Policy

Effective Date: 12/01/2024

At ODACITY LLC (“we,” “our,” or “us”), we are committed to protecting your privacy and ensuring a secure online experience. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our SMARTISO QMS software and visit our website.

By using our services or interacting with our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information when you use our services:

a. Personal Information

When you sign up for or use our services, we may collect personal information such as:

  • Name
  • Email address
  • Phone number
  • Company name
  • Country
  • Language
  • Company Industry
  • Company size
  • Billing information (for subscription payments)

b. Usage Data

We collect data on how you interact with our website and software, including:

  • IP address
  • Browser type and version
  • Pages visited on our website
  • Duration of your visit
  • Geographical location (city/country)
  • Device and platform information

c. Cookies

We use cookies to collect data about your usage of our website. Cookies are small data files stored on your device that help us enhance your user experience. You can manage your cookie preferences in your browser settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and improve our services: To ensure that our SMARTISO QMS software functions properly and to enhance your experience.
  • To process payments: We use your billing information to process subscription payments securely.
  • To communicate with you: To send you updates, support information, promotional offers, and other communications related to our software.
  • To comply with legal obligations: To comply with applicable laws and regulations.

We will never sell, rent, or trade your personal information to third parties without your consent, except as described in this Privacy Policy.

3. Data Security

We take the security of your personal information seriously. We use industry-standard encryption protocols to protect your data during transmission and store your information securely. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your data is no longer needed, we will delete or anonymize it.

5. Third-Party Service Providers

We may share your information with third-party service providers who assist us in operating our website and providing our services. These providers are contractually obligated to protect your data and use it only for the purposes for which we’ve engaged them.

Third-party services may include:

  • Payment processors (for billing)
  • Customer support tools
  • Analytics services (to improve user experience)

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: You can request a copy of the personal information we have collected about you.
  • Correction: You can request to correct or update any incorrect or incomplete personal information.
  • Deletion: You can request that we delete your personal information, subject to legal retention requirements.
  • Opt-out: You can opt-out of marketing communications by clicking the unsubscribe link in any promotional email we send or by contacting us directly.

To exercise any of these rights, please contact us at hello@odacity.io.

7. Children’s Privacy

Our services are not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have inadvertently collected such information, please contact us immediately at hello@odacity.io, and we will take steps to delete it.

8. International Data Transfers

As we operate globally, your personal information may be transferred to and stored in countries outside your home country. By using our services, you consent to the transfer of your data to other countries, including those that may have different data protection laws.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of significant changes by posting the updated policy on our website and updating the Effective Date at the top of this page.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

ODACITY LLC
Email: hello@odacity.io
Phone: +13072174229
Address: 1603 Capitol Ave Ste 415 #638037, Cheyenne, Wyoming 82001

This Privacy Policy ensures transparency and compliance with data protection laws, including GDPR, CCPA, and other relevant regulations. It provides users with the necessary information about how their data is handled, their rights, and how they can contact you for any privacy-related concerns.